Terms & Conditions
Welcome to the iControl Mall service provided by Aksh Optifibre Ltd on the MTNL broadband network. In using the iControl IPTV service, you are deemed to have accepted the terms and conditions listed below.
All products/services and information displayed on iControl Mall ("Site" or "iControl.com") constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. iControl Mall reserves the right to accept or reject your offer. If you have supplied us with your Correspondence address or email address , we will notify you either way as soon as possible to confirm receipt of your order and intimate you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of iControl Mall prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of iControl Mall you agree to be bound by the Terms and Conditions.
Account and Registration Obligations
"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or while applying for iControl IPTV services. If you use the iControl Mall services, you are responsible for maintaining the confidentiality of your account and Password and for restricting access to your television, and you agree to accept responsibility for all activities that occur under your account or Password. iControl Mall shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If iControl Mall has reason to believe that there is likely to be a breach of security or misuse of the iControl Mall servcies, we may require you to change your password or we may suspend your account without any liability to iControl Mall.
You also agree to: 1. Provide true, accurate, current and complete information about yourself as prompted by iControl IPTV CAF registration form (such information being the "Registration Data")
2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if iControl Mall has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, iControl Mall has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the services.
While iControl Mall strives to provide accurate product and pricing information, pricing or typographical errors may occur. iControl Mall cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, iControl Mall shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, iControl Mall may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and iControl Mall will have the right to modify the price of the product and contact you for further instructions using the contact details provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that iControl Mall accepts your order the same shall be debited to your credit card account and duly notified to you that the payment has been processed. The payment may be processed prior to iControl Mall dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
We strive to provide you with the lowest prices possible on iControl Mall. However, sometimes a price on iControl Mall does not match the price in a retail or stores. Prices and availability are subject to change without notice.
We have customer friendly tarrif plans that vary from city to city. The Plans include Registration Charges, Security charge of STB & Monthly IPTV service charge as applicable.
Delivery & Installations
For iControl, MTNL or BSNL connectivity is mandatory. In case you opt for Tri Band connection from MTNL then on the same line your telephone, internet and iControl will work simultaneously. In tri Band services, Voice, Data & Video services will be available on a single platform.Only one TV set can be supported through an individual STB.
For iControl services Aksh will do the cabling between the modem and the SetTop-Box. You do not have to buy any new TV. iControl service can work on your existing TV.
Installation takes minimum 1 week to maximum 3 weeks from the time of booking. The installation process involves a technical feasibility check up by MTNL and then the installation of STB by Aksh.
Complaints can be logged with our customer care department.
Cancellation by iControl Mall
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Cancellations & Refund
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. iControl Mall has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by iControl Mall and accept iControl Mall decision regarding the cancellation. Products once dispatched cannot be returned. Nothing herein will prevent you from returning the product pursuant to rights available to you under applicable law.
Third Party Products
PLEASE NOTE: Along with the other terms and conditions these additional terms are applicable in case you have bought any products not manufactured by iControl Mall and its group companies. In other words these additional terms and conditions are applicable in case you buy products sold on iControl Mall by third party vendors.
You understand and agree that there may be certain products, which will be sold on the Site by third party vendors ("Vendors"). iControl Mall may not be able to control the transactions or the acts and omissions of the Vendors in such transactions. When you buy such products from Vendors on the I control mall the following additional terms and conditions will become applicable:
iControl Mall is not responsible for any non-performance or breach of any contract entered into between you and the Vendor. iControl Mall cannot and does not guarantee that the Vendors will perform any transaction concluded on the IPTV platform.
iControl Mall does not make any representation or warranty as to the attributes (such as quality, worth, marketability etc.) of the items or services proposed to be sold on the iControl Mall by the Vendor. In particular, iControl Mall does not implicitly or explicitly support or endorse the sale of any items or services on the IPTV platform . iControl Mall accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
You release and indemnify iControl Mall and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Vendors on this IPTV platform and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, iControl Mall cannot control the information provided by other Vendors, which is made available on this IPTV platform . You may find other Vendor's information to be offensive, harmful, inaccurate, or deceptive. Please use caution, common sense, and practice safe trading when using the IPTV platform . Please note that there are also risks of dealing with foreign nationals, underage persons or people acting under false pretense. All other terms and conditions of this User Agreement are applicable to such transactions.
Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on iControl Mall will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to iControl.in. Further the said information will not be utilized and shared by iControl Mall with any of the third parties unless required by law, regulation or court order. iControl Mall will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
Fraudulent /Declined Transactions
iControl Mall reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. iControl Mall reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
When you visit the iControl Mall , send SMS or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email ,Tv SMS or by posting notices on the IPTV platform . You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
You Agree and Confirm
1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by iControl Mall for redelivery shall be claimed from you.
2. That you will use the services provided by I control mall, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the IPTV platform and transacting on the IPTV platform.
3. You will provide authentic and true information in all instances where such information is requested of you. If upon confirmation by IControl, your details are found not to be true (wholly or partly), iControl Mall has the right in its sole discretion to reject the registration and debar you from using the Services of iControl Mall and / or other affiliated services without prior intimation whatsoever.
4. That you are accessing the services available on this IPTV platform and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this IPTV platform .
5. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
6. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
You may not use the iControl Mall IPTV platform for any of the following purposes:
1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
3. Gaining unauthorised access to other Television systems.
4. Interfering with any other person's use or enjoyment of the IPTV platform .
5. Breaching any applicable laws;
6. Interfering or disrupting networks or services connected to the IPTV platform .
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Modification of Terms and conditions of Service
iControl Mall may at any time modify the User Agreement without any prior notification to you. Subsequent to any modification of the User Agreement, we will shown in the terms & condition listed in the help section of the iControl Mall . You can access the latest version of the User Agreement at any given time on your television I control mall Help . In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.
Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement.
Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Aksh Optifibre Limited and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Delhi. The High Court of judicature at Delhi alone shall have the jurisdiction and the Laws of India shall apply.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to iControl Mall on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this IPTV platform (collectively, the "Comments") shall be and remain iControl Mall property. Such disclosure, submission or offer of any Comments shall constitute an assignment to iControl Mall of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. iControl Mall will be entitled to use, reproduce, disclose, modify, adapt, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. iControl Mall is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam" .
iControl Mall does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant iControl Mall the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify iControl Mall and its affiliates for all claims resulting from any Comments you submit. iControl Mall and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
iControl Mall and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this IPTV platform . Access to this IPTV platform does not confer and shall not be considered as conferring upon anyone any license under any of iControl Mall or any third party's intellectual property rights. All rights, including copyright, in this IPTV platform are owned by or licensed to I control -Aksh optifibre Ltd. Any use of this IPTV platform or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of I control Mall. You may not modify, distribute or re-post anything on this website for any purpose.
The iControl Mall names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Aksh Optifibre Ltd. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this IPTV platform . Access to this IPTV platform does not authorize anyone to use any name, logo or mark in any manner.
References on this IPTV platform to any names, marks, products or services of third parties or hypertext links to third party IPTV platform or applications or information are provided solely as a convenience to you and do not in any way constitute or imply iControl Mall endorsement, sponsorship or recommendation of the third party, information, product or service.
iControl Mall is not responsible for the content of any third party IPTV platform or applications or information and does not make any representations regarding the content or accuracy of material on such IPTV platform . If you decide to link to any such third party IPTV platform or applications or information , you do so entirely at your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this IPTV platform (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the IPTV platform for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the IPTV platform or any related software. All software used on this IPTV platform is the property of iControl Mall or its suppliers and protected by Indian and international copyright laws. The Contents and software on this IPTV platform may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this IPTV platform is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by iControl Mall ,one of its affiliates or by third parties who have licensed their materials to iControl Mall and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this IPTV platform is the exclusive property of iControl Mall and is also protected by Indian and international copyright laws.
You understand that by using this IPTV platform or any services provided on the IPTV platform , you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the IPTV platform and any service at your sole risk and that to the fullest extent permitted under applicable law, iControl Mall and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
You agree to defend, indemnify and hold harmless iControl , its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to iControl Mall or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
This User Agreement is effective unless and until terminated by either you or I control Mall. You may terminate this User Agreement at any time, provided that you discontinue any further use of this IPTV platform . iControl Mall may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the IPTV platform , Such termination will be without any liability to I control . Upon any termination of the User Agreement by either you or I control, you must promptly destroy all materials downloaded or otherwise obtained from this IPTV platform , as well as all copies of such materials, whether made under the User Agreement or otherwise. I control right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the IPTV platform or affect any liability that may have arisen under the User Agreement.
Limitation of Liability and Disclaimers
The IPTV Platform is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the IPTV platform.
The IPTV platform provides content from other IPTV platform or resources and while iControl Mall tries to ensure that material included on the IPTV platform is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. iControl Mall will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the IPTV platform.
This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement.
To the fullest extent permitted under applicable law, iControl Mall or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with this IPTV platform, its services or this User Agreement.
Without prejudice to the generality of the section above, the total liability of iControl Mall to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you.
I control, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, currentness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of this IPTV platform or that the operation of the IPTV platform will be error free and/or uninterrupted. Consequently, iControl Mall assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the IPTV platform; and/or any interruption or errors in the operation of the IPTV platform.
IPTV platform Security
You are prohibited from violating or attempting to violate the security of this IPTV platform, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the IPTV platform, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. iControl Mall will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this IPTV platform or any activity being conducted on this IPTV platform. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this IPTV platform other than the search engine and search agents available from iControl Mall on this IPTVplatform.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and iControl with respect to the iControl IPTV platform /services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and iControl with respect to the iControl IPTV platform. I control,s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
You may contact us at:
Aksh Optifibre Ltd.
A-25, Second Floor, Mohan co operative industrial estate,
New delhi 110044.